We use two secure technologies companies:
- HSBC
- Paypal
You can use Paypal to purchase using your credit card. No need for Paypal account.
Or us your Credit Card on the website processed with HSBC Secure Payment.
Preparing your order
All orders received from Monday to Friday are prepared the same day or the next day. Order placed on weekends are prepared on the next Monday or Tuesday.
Tracking your order
Once your order’s been placed, a tracking number will be available in My Account > Order History and Details.
To see your tracking number access “Details”.
Shipping time
Shipping time is 4 to 6 days within the USA. Check the Tracking Service provided to see where your order is.
If you didn’t receive your order
Check the tracking service to see where your order is.
If your order is taking longer than the delivery time mentioned, you can contact us at [email protected]
If you are not completely satisfied with a purchase, you can return your product with ease for 14 days from the date of receipt of your order. The product must be in its original condition and in its packaging. Unused products only.
Pack the product so it can be protected during transportation and send it to our office located at 7164 NW 50th St, 33166, Miami, FL
Note: Return fees are at customer’s charge.
Once we receive your returned package, the product will be checked for any damage or issues and if it meets the conditions of return specified, we will proceed a refund to your Credit Card or payment method.
1. Glossary
Acceptance : Validation by the Customer of his order.
General Terms for Delivery : Refers to the present General Terms for Delivery described below.
Terms for Delivery : Refers to the General Terms for Delivery and specific conditions for delivery described on the catmakeupatelier.com.
General Conditions of Sale : Refers to the General Conditions of Sale described below.
Conditions of Sale : Refers to the General Conditions of Sale and specific conditions for sale described on the catmakeupatelier.com.
Legal Terms and Conditions of Use : Refers to the legal terms and conditions of use for the 1. Glossary
Acceptance : Validation by the Customer of his order.
General Terms for Delivery : Refers to the present General Terms for Delivery described below.
Terms for Delivery : Refers to the General Terms for Delivery and specific conditions for delivery described on the catmakeupatelier.com.
General Conditions of Sale : Refers to the General Conditions of Sale described below.
Conditions of Sale : Refers to the General Conditions of Sale and specific conditions for sale described on the catmakeupatelier.com.
Legal Terms and Conditions of Use : Refers to the legal terms and conditions of use for the catmakeupatelier.com.
Product : Products and/or services placed for sale on the catmakeupatelier.com.
2. The Customer
The Customer will comply with the Conditions of Sale and Terms for Delivery of the Products as well as the Legal Terms and Conditions for Use of the catmakeupatelier.com, governing the contractual relations between itself (individual or legal entity). in particular, upon purchase of a Product by the Customer on the catmakeupatelier.com.
The Customer of the catmakeupatelier.com declares that they possess the competence and means necessary to subscribe to and access the services proposed by the CAT MakeUp Atelier and to make use of same.
3. Description of Products
Photos of the Products on the catmakeupatelier.com are illustrative.
The Products offered are described in greater detail on the pages of the catmakeupatelier.com.
Rates for each Product are specified on the catmakeupatelier.com, as well as applicable charges for their delivery to the address chosen by the Customer. The total cost of the selected Product, including applicable taxes [and delivery charges], is described on catmakeupatelier.com and, in particular, reiterated at upon confirmation of the order placed by the Customer.
4. Order Confirmation
After having become familiar with the various products offered, their prices, Legal Terms and Conditions of Use and Terms for Delivery, the Customer may chose the Product(s) desired as well as their mode of delivery.
Upon placing his order, the Customer recognizes that he has made himself aware of the specific conditions of sale detailed on the pages of catmakeupatelier.com which describe the Product (denomination, price, brand, weight, quantity, color, size, technical specifications and usage warranties, etc.) and expressly declares acceptance of same without reserve or prejudice.
Upon order confirmation, the Customer may: – Modify his choices , Reread, print and save the General Conditions of Use and General Conditions of Sale, Complete Acceptance of his order by clicking on the “Order” Button.
Acceptance confirms the Customer’s total acceptance without reserve of the present Conditions of Sale and Terms for Delivery of catmakeupatelier.com subject to overriding provisions confirmed in writing between the CAT MakeUp Atelier and the Customer.
Unless proven otherwise, the data provided by the Customer and registered by the CAT MakeUp Atelier will constitute proof of the contractual obligations and terms governing the relationship between the CAT MakeUp Atelier and the Customer.
Upon Acceptance, the Customer will receive an email order confirmation at the email address provided. This email will confirm receipt of the Customer’s order by the CAT MakeUp Atelier and will be billed accordingly.
The CAT MakeUp Atelier reserves the right to confirm the Customer’s identity before delivery of the Product to the Customer.
The CAT MakeUp Atelier reserves the right to not fulfill an order when the Customer placing it faces legal action for total or partial nonpayment of an order placed previously with the CAT MakeUp Atelier.
5. Validity of information provided
The catmakeupatelier.com Customer agrees to provide true, complete current information upon entering such data on the service registration form.
Should the opposite occur, the CAT MakeUp Atelier denies any responsibility for non-delivery, in whole or in part, of the Products ordered by the Customer.
6 .Price
Product prices are indicated in dollars inclusive of all taxes.
The CAT MakeUp Atelier reserves the right to change the prices and Products offered at any time, according to the procedure described in “Modifications to the General Conditions of Sale.” In any case, Products will be invoiced as per the Product prices posted at the time of order Acceptance.
7. Payment and Billing
Payment for Products ordered can be made by: Credit card (Visa or MasterCard) ; Paypal
The online payment service is secured but does not offer any supplementary insurance policy, particularly in the event of theft of the Customer’s credit card.
It is the Customer’s responsibility to verify the payment delivery form before Acceptance.
In any case, the CAT MakeUp Atelier cannot be held responsible for any problems or delays related to the operation of payment procedures.
Payments made online may not be in any event considered as deposits or advance payments.
8. Modification of the General Conditions of Sale
The CAT MakeUp Atelier reserves the right to modify or complete the present General Conditions of Sale as well as the extent of the service offered to the Customer detailed on the catmakeupatelier.com.
These modifications will enter into effect upon their posting online on the catmakeupatelier.com, with the understanding that the Product price charged will in any case be that posted at the time of Acceptance.
9. Delivery Service Providers
Subject to special stipulation, and as of the day of preparation of the order, the material Products ordered will be delivered on the Delivery Territory.
Shipping charges are not included in the Product prices posted on the pages of the catmakeupatelier.com with Product descriptions. However, upon validation of the order, the price will include delivery charges related to delivery of the Product(s).
When the Customer places a concomitant order for several Products and these have different delivery dates, the order delivery date will be that of the latest date so that all the Products can be handled by a single delivery.
10. Confirmation of the delivery date and address for delivery
Upon direct payment confirmation for an online order, the Customer will be advised by email of the shipping and/or delivery date as well as confirmation of the address for delivery.
The previously announced delay can, in exceptional circumstances, be postponed due to stock shortages.
In the event of a delay in shipment, an email will be sent by the catmakeupatelier.com to the Customer.
In accordance with legal provisions, should a delay exceed the date initially anticipated for delivery, the Customer benefits from the possibility of canceling his order within a reasonable time period, provided the Product is returned in its original complete condition to the CAT MakeUp Atelier.
11. Absence of any responsibility related to delivery, in particular in the following instances
– Return of the package due to an address error or an incomplete address. The package may be reshipped upon payment of supplementary shipping charges. Return of the package due to failure to retrieve the package from the delivery service provider. A new package can be shipped upon the Customer’s request, subject to payment of a new bill at the Customer’s expense.
12. Complaints
The ownership of the material Product(s) is transferred upon acceptance of delivery. It is the Customer’s responsibility to verify the package upon receipt, and to make all proper reserves and complaints that seem justified to the delivery service and to indicate them on the delivery slip attached to the package. If the Product(s) delivered do not conform in kind or quality to the specifications indicated on the delivery slip, the aforementioned reserves and complaints must then be addressed to the CAT MakeUp Atelier by registered mail, with acknowledgement of delivery in the 48 hours following receipt of the Product(s), by joining the package concerned without exception. At the end of this period, no complaint will be considered.
In the event of the Customer’s absence when the scheduled delivery was made, the Customer must refer to the conditions for each of the delivery service providers to determine what procedures to follow to recuperate his Product, and if the delivery service does not respond, the Customer may contact the CAT MakeUp Atelier.
13. For Products purchased and shipped outside Territorial France and the island of Corsica
Products on the www.makeupatelier.fr are manufactured and distributed in conformity with the USA legislation in force. The CAT MakeUp Atelier can in no way be held responsible in the event of nonconformity with the legislation in force in the jurisdiction where the Product is shipped.
14. Right of withdrawal
In accordance with the provisions of the Consumer Code, the Customer herein qualified as a consumer has a 7-day deadline from receipt of the material Products to exercise his right of withdrawal with regard to the CAT MakeUp Atelier, without having to provide any justification, nor pay a penalty.
With regard to material Products, return charges will be at the Customer’s expense.
With regard to material Products, the products must be returned in a condition allowing for them to be resold and the seal is not broken by the Customer.
15. Validity of all the contractual clauses
Should one of the clauses of these Terms of Use and Legal Information be declared null or void, all the other provisions of this document remain valid and applicable.
16. Applicable law – Attribution of jurisdiction
The general conditions of sales of the catmakeupatelier.com site are governed, interpreted and applied under USA law.
Only the US Court will have competency to hear any disputes between catmakeupatelier.com and another professional relating to the general conditions of sales, the terms for delivery and their implementation, particularly their validity, interpretation, execution, cancellation and consequences.
The Court mentioned on general conditions of sales prevails on the court of conditions of use in the event that they are different.
In this document, the masculine gender designates both sexes with no discrimination intended, and is used only to facilitate reading..
Product : Products and/or services placed for sale on the catmakeupatelier.com.
- Visit our website at https://catmakeupatelier.com
- Engage with us in other related ways ― including any sales, marketing, or events
- “Website,” we are referring to any website of ours that references or links to this policy
- “Services,” we are referring to our Website, and other related services, including any sales, marketing, or events
Personal information you disclose to us
express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website or otherwise when you contact us.
- To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
- To protect our Services. We may use your information as part of our efforts to keep our Website safe and secure (for example, for fraud monitoring and prevention).
- To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
- To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
- Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Website.
- Administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in our competitions.
- To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service.
- To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
- Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
- Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
- Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
- Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
- Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Account Information
- Log in to your account settings and update your user account.
- Access your account settings and update your preferences.
CCPA Privacy Notice
Category | Examples | Collected |
A. Identifiers
|
Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address and account name
|
NO
|
B. Personal information categories listed in the California Customer Records statute
|
Name, contact information, education, employment, employment history and financial information
|
YES
|
C. Protected classification characteristics under California or federal law
|
Gender and date of birth
|
NO
|
D. Commercial information
|
Transaction information, purchase history, financial details and payment information
|
NO
|
E. Biometric information
|
Fingerprints and voiceprints
|
NO
|
F. Internet or other similar network activity
|
Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems and advertisements
|
NO
|
G. Geolocation data
|
Device location
|
NO
|
H. Audio, electronic, visual, thermal, olfactory, or similar information
|
Images and audio, video or call recordings created in connection with our business activities
|
NO
|
I. Professional or employment-related information
|
Business contact details in order to provide you our services at a business level, job title as well as work history and professional qualifications if you apply for a job with us
|
NO
|
J. Education Information
|
Student records and directory information
|
NO
|
K. Inferences drawn from other personal information
|
Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics
|
NO
|
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your inquiries.
- whether we collect and use your personal information;
- the categories of personal information that we collect;
- the purposes for which the collected personal information is used;
- whether we sell your personal information to third parties;
- the categories of personal information that we sold or disclosed for a business purpose;
- the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and
- the business or commercial purpose for collecting or selling personal information.
- you may object to the processing of your personal data
- you may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the data
- you can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
- you may request to opt-out from future selling of your personal information to third parties. Upon receiving a request to opt-out, we will act upon the request as soon as feasibly possible, but no later than 15 days from the date of the request submission.
USA
CAT MakeUp Atelier
7164 NW 50th ST, Miami, FL, 33166
Hi,
I want to know if you delivery to Japan?
I m live here.
Thanks you.
Good afternoon, my name is Bruno and I would like to know how I can sell in Brazil?
Another thing: does the magic primer have a replacement forecast on the website?
Ola Bruno, para compras no brasil voce pode entrar em contato com nosso whatsaap que esta no nosso instagram @catmakeupusa la tem o link do whatsaap.
Hey Good afternoon! i registered rafa.acss but when logging in it says that my user was not approved. my email [email protected]
Can you help?